E-impensa Cost Savers for business

Code of Practice

Mission and Ethos

kenhoward@e-impensa.com

info@e-impensa.com

Tel 01206 625427 or 07581 856331

Our Code of Practice

Our Mission

Is to provide a first class service that enables our clients to achieve their financial objectives by reducing costs and managing their company more efficiently. In order to achieve our mission we will conduct our business with the following code of practice in mind:

Confidentiality

We are committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients, both in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing the business services concerned. We extend the same standards to all our customers, suppliers and associates.

Ethics

We always conduct our own services honestly and honourably, and expect our clients and suppliers to do the same. Our advice, strategic assistance and the methods imparted through our training, take proper account of ethical considerations, together with the protection and enhancement of the moral position of our clients and suppliers.

Law & Regulations

Our actions and advice will always conform to relevant law and any regulatory requirements in the sectors we operate within.

Payment

We aim to be as flexible as possible in the way that our services our charged. We make no attempt to charge interest on late payments, so we expect payments to be made when agreed. We charge 'per day' under our own Limited Company. We do not use umbrella organisations.

Intellectual property and moral rights

We respect the moral and intellectual copyright vested in our clients' intellectual property.

Quality assurance

We maintain the quality of what we do through constant ongoing review with our clients, of all aims, activities, outcomes and the cost-effectiveness of every activity. We encourage regular review meetings and provide regular progress reports.

Professional conduct

We conduct all of our activities professionally and with integrity. We take great care to be completely objective in our judgement and any recommendations that we give, so that issues are never influenced by anything other than the best and proper interests of our clients.

Equality and discrimination

We always strive to be fair and objective in our advice and actions, and we are never influenced in our decisions, actions or recommendations by issues of gender, race, creed, colour, age or personal disability.